Legal
Privacy Policy
Last updated: 17 August 2026
Shri Mahaveer Enterprises, operating as Staunch Eventz, respects your privacy. This policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have.
This policy is issued in accordance with the Information Technology Act, 2000 and the rules made thereunder, and reflects the principles of the Digital Personal Data Protection Act, 2023.
1. Information We Collect
Information you give us
When you submit an enquiry form, request a proposal, contact us by email or WhatsApp, or engage our services, we may collect:
- Name and designation
- Company or organisation name
- Phone number and email address
- Event requirements — type, dates, location, guest numbers, budget indication
- Billing details including GST registration number and billing address
- Any other information you choose to include in your message
Information collected automatically
When you visit this website we may automatically collect:
- IP address and approximate location
- Browser type, device type and operating system
- Pages visited, time spent and referring source
- Cookie identifiers
Payment information
Where you make a payment through this website, the transaction is processed by Razorpay Software Private Limited, a payment gateway regulated by the Reserve Bank of India. Card numbers, CVV, UPI PINs, net banking credentials and similar payment data are entered directly into Razorpay's secure environment.
2. How We Use Your Information
We use personal data to:
- Respond to your enquiry and prepare a proposal
- Deliver the event management services you have engaged us for
- Coordinate with venues, vendors and suppliers as required for your event
- Raise invoices, process payments and maintain accounting records
- Comply with tax, GST and statutory obligations
- Communicate with you about an ongoing or completed engagement
- Improve this website and understand how visitors use it
- Measure the effectiveness of our advertising
We rely on your consent, on the performance of a contract with you, and on our legitimate business interests and legal obligations as the basis for this processing.
3. Cookies and Analytics
This website uses cookies and similar technologies. These include:
| Type | Purpose |
|---|---|
| Essential | Enable core site functions such as page navigation and form submission |
| Analytics | Google Analytics — helps us understand aggregate visitor behaviour |
| Advertising | Google Ads conversion tracking — measures which advertisements lead to enquiries |
You can control or delete cookies through your browser settings. Disabling cookies may affect some website functions.
4. Sharing Your Information
We do not sell your personal data. We do not rent or trade contact lists.
We share personal data only where necessary, and only with:
- Vendors and venues engaged to deliver your event — limited to what they need, such as guest counts, dietary requirements or delegate lists you provide
- Razorpay for payment processing
- Google for website analytics and advertising measurement
- Our accountants and auditors for statutory compliance
- Government or regulatory authorities where required by law
5. Data Retention
| Data | Retained for |
|---|---|
| Enquiries that do not convert | Up to 24 months |
| Client and engagement records | Duration of the relationship plus 3 years |
| Invoices and financial records | 8 years, as required under Indian tax law |
| Website analytics | Up to 26 months, in aggregated form |
6. Data Security
We apply reasonable technical and organisational safeguards, including HTTPS encryption across the website, restricted access to client records, and secure hosting. Payment data is handled entirely within Razorpay's PCI-DSS compliant environment.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We will notify you and the relevant authority of any breach affecting your personal data as required by law.
7. Your Rights
Subject to applicable law, you may:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data, where we are not required to retain it
- Withdraw consent to marketing communications at any time
- Object to processing based on legitimate interests
- Raise a grievance with our Grievance Officer
To exercise any of these rights, email abhishek@stauncheventz.com. We will respond within 30 days.
8. Grievance Officer
In accordance with Indian law, the Grievance Officer for this website is:
Abhishek Jain
Proprietor, Shri Mahaveer Enterprises
2nd Floor, 44 Backary Portion, Regal Building,
Connaught Place, New Delhi — 110001
Email: abhishek@stauncheventz.com
Phone: +91 9315 991 789
Grievances are acknowledged within 48 hours and resolved within 30 days.
9. Third-Party Links
This website may link to third-party sites and social media platforms. We are not responsible for their privacy practices, and we encourage you to read their policies.
10. Children
Our services are directed at businesses and organisations. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page indicates when it was last revised. Material changes will be communicated to active clients by email.
Questions about this policy?
Shri Mahaveer Enterprises (operating as Staunch Eventz)
2nd Floor, 44 Backary Portion, Regal Building,
Connaught Place, New Delhi — 110001, India
Email: abhishek@stauncheventz.com
Phone / WhatsApp: +91 9315 991 789
MSME: UDYAM-UP-28-0053291